Accessibility Statement
Resilient Pathways Counselling & Mediation is committed to providing services that are accessible, inclusive, and respectful to all clients, visitors, and community members.
We strive to ensure that people with disabilities can access our services in the same or similar way as others, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
Our Commitments
• We provide counselling and mediation services in formats that accommodate a variety of needs, including virtual sessions.
• We are happy to make reasonable accommodations for mobility, hearing, vision, or other accessibility needs whenever possible.
• Service animals and support persons are always welcome.
• We communicate in ways that consider individual abilities and preferences.
• We regularly review our practices to identify and remove barriers to accessibility.
Feedback
We welcome feedback about how we can improve accessibility.
You can contact us at:
📧 rpcounsellingandmediation@gmail.com
📞 613-915-3155
All feedback will be reviewed promptly, and a response will be provided within a reasonable timeframe.
Accessibility Statement
This statement was last updated on [enter relevant date].
We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:
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Used the Accessibility Wizard to find and fix potential accessibility issues
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Set the language of the site
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Set the content order of the site’s pages
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Defined clear heading structures on all of the site’s pages
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Added alternative text to images
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Implemented color combinations that meet the required color contrast
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Reduced the use of motion on the site
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Ensured all videos, audio, and files on the site are accessible
Declaration of partial compliance with the standard due to third-party content [only add if relevant]
The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.
Accessibility arrangements in the organization [only add if relevant]
[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]
Requests, issues, and suggestions
If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:
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[Name of the accessibility coordinator]
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[Telephone number of the accessibility coordinator]
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[Email address of the accessibility coordinator]
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[Enter any additional contact details if relevant / available]